FREQUENTLY ASKED QUESTIONS
What Is Kid Snack Box?
Kid Snack Box introduces you to new and healthy snacks for your kids. Unlike other snack boxes that claim to be “healthy” – we have an RD approve each and every snack you receive. Each month we send a variety of snacks– delivered to your doorstep!
How Do I Become A Member?
Select the plan you’d like and click on the "Subscribe" button. Then, complete a simple profile so we can get your information. You can cancel at any time.
When Does My Box Ship?
Each month's boxes are shipped between the 5th and the 8th of each month, weekends excluded.
When Will I Be Charged Again?
All recurring subscriptions and renewal dates will automatically update to the 1st of the month regardless of what date you made your initial purchase. You will never be charged for your second subscription until you have received your first box. Please see example: You purchase your recurring subscription on June 8th, you WON’T BE CHARGED ON JULY 1ST. Your first box would be the July box and then your renewal date would be August 1st.
How Do I Edit And Update My Information?
Login to your account, click manage subscription and update your information.
What Is Included In The Box?
Every month you’ll get a different variety of healthy snacks for your child(ren) to try! We also include coupons and unique discounts to buy the products you love! A great deal of thought and research goes into each box.
How Do I Cancel?
Simply login to your account and click manage subscription. You can cancel at any time prior to renewal. Unfortunately we don’t accept cancellation requests via e-mail.
What Is Your Return/Refund Policy?
No returns, exchanges or refunds. If you receive a damaged box please email us at firstname.lastname@example.org.